March 12th 2020 | Dynamic Earth, Edinburgh

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Pennie Taylor

Journalist and Broadcaster

Pennie Taylor is an award-winning freelance journalist and broadcaster. BBC Scotland’s first Health Correspondent, she has also worked on the newsdesks of a number of national newspapers.

Pennie is a passionate advocate of the greater use of digital technologies by public sector and third sector organisations for the benefit of staff, citizens and service users.

A former Head of Communications for the-then Lothian University Hospitals NHS Trust, where she worked between 2000 and 2002, Pennie has inside knowledge of how the public sector works. This gives her a uniquely informed perspective from which to approach and stimulate debate.

Ijaz Bashir

Asset Systems Manager, South Ayrshire Council

I have been a Senior Manager within Local Government for the last 18 years. During this time I have worked at 3 different Local Authorities and also had the benefit of working with Audit Scotland to challenge and assess organisational leadership and performance at a senior level. I am currently working at South Ayrshire Council as the Asset Systems Manager with responsibility for a number of functions including property asset systems, office accommodation and energy management. My undergraduate degree is in Politics and Economics; I possess a post-graduate qualification in Information Management Systems and have recently completed a Masters qualification in Business Administration (MBA) where my dissertation was on innovation in Scottish Local Authority Property Asset Management.

Janet Egdell

Accountable Officer, Registers of Scotland

Janet has worked at Registers of Scotland for nearly 5 years as accountable officer.  She started her working life as a rural economist and has worked in a range of roles across academia, the third sector and government.  Most recently, prior to joining Registers, she worked for Scottish Government on infrastructure investment and innovative finance, but has also worked in other areas such as transport and fuel poverty. 

Janet chairs the Executive Management Team, and manages the information and analysis, data, finance, procurement and estates functions within the organisation.

Donald Frame

Corporate Account Manager, Plantronics

Donald is a Corporate Account Manager at Plantronics. He works with key public sector organisations across Scotland to help them move to a smarter way of working. He specialises in solutions for Contact Centres, Unified Communications, SaaS and Acoustics in the workplace; providing best practice advice and technical guidance.

Donald has over 20 years of experience in the telecoms sector and has worked for Plantronics for the past 14 years. His wealth of experience has helped many organisations revolutionise the way they work and communicate.

John Henderson

Chief Executive, Staffordshire County Council

As Chief Executive of Staffordshire County Council since 2015, John is responsible for leading the day-to-day running of the council on behalf of our Councillors.

Prior to this he was Major General commanding the British Forces in Germany.  John was appointed Companion of the Order of the Bath (CB) in the 2014 New Year Honours.

John’s unwavering leadership to the implementation of Smart Working and Digital strategies across the County coupled with his ongoing commitment to put people firmly at the centre of the approach been key to steadily increasing staff engagement and retention levels at the County Council.

Chris Jolly

Programme Manager, Perth and Kinross Health and Social Care Partnership

As Portfolio Lead for Primary Care Chris currently manages P&K's Quality, Safety and Efficiency in Prescribing Programme as well as wider Primary Care Improvement, encompassing the implementation of the 2018 General Medical Services Contract.

Chris spent the first part his career working in Local Government Regulatory Services before moving into service improvement, performance management and transformation at both strategic and operational levels.

Guy Kirkwood

Guy Kirkwood is Chief Evangelist at UiPath, the leading RPA vendor. He has 20 years' experience in outsourcing and a particular interest in the future of shared services and BPO. He is a writer and presenter on RPA, cognitive and AI.

Pamela Moffat

Senior OD business Partner, Staffordshire County Council

An Organisational Development leader of over 20 years, Pamela has spent much of her career working with large, complex organisations facing whole scale change.  She has spent the last 10 years working on cultural change and development programmes mostly relating to the Digital and Smart Working agendas from which she has grown her knowledge and expertise. From shaping strategy to delivery Pamela has played a leading role in Staffordshire County Council’s Smart Working approach over the last 3 years which is beginning to demonstrate real business impact and behavioural change.

Nikki Slowey

Programme Director, Family Friendly Working Scotland

Nikki is a marketing, communications and campaigns expert. She has been involved with FFWS since 2014 and is keen to promote the benefits of family friendly and flexible working to employers across Scotland. Nikki is a regular media commentator, blogger and public speaker on the topics of flexible working, workplace culture and work life balance and sits on a Scottish Government advisory around pregnancy and maternity discrimination. She is a mum to three boys, loves the outdoors, cooking nourishing food and spending quality time with friends, family and a good book.

Christopher Wroath

Director of NES Digital, NHS Education for Scotland

A 30+ year public sector information specialist, having worked across the health, culture and communication sectors. While employed by the Cabinet Office Christopher worked with the newly formed Government Digital Service and their development and application of Cloud and Agile based services. He is currently working in the Scottish NHS transforming a disparate and complex information landscape into a single unified environment putting individual members of the NHS and social care workforce at the centre of wholly redesigned services. This involves defining and delivering the NHS Scotland vision as laid out in the Scottish Government Digital Health & Care Strategy (2018) by implementing dynamic change through innovative and agile approaches to technical, cultural and organisational challenges by leading the design delivery of new services, underpinned by new technology.

Dr Ally Memon

Senior Lecturer and Programme Director, Leadership and Management in Healthcare, Kingston University

Dr Ally Memon is a Senior Lecturer and Programme Director at Kingston University London. He teaches in the area of Leadership and Management in Healthcare and is currently involved in different research projects exploring management learning and service innovation in the public sector. His published research work on using co-location for learning and innovation in health and social care has been recognised and awarded by the International Research Society for Public Management. He serves as an expert reviewer for leading journals such as Public Management Review and Public Money & Management. He is a Fellow of the Higher Education Academy and a Chartered Member of the Chartered Institute of Personnel and Development.

Alistair Smith

Prinicipal Information Analyst, NHS Scotland Local Intelligence Support (LIST)

Alistair currently leads the Local Intelligence Support Team (LIST) in both Perth & Kinross and Fife Health and Social Care Partnerships.  This role involves quality improvement and analytical work for both the partnerships and within primary care.

Alistair has 20 years experience working in analytical roles in the NHS with local and national boards, and has led the local LIST team in Perth for the past 4.

Dr Dhruv Sharma

User Research Lead - Office of the Chief Designer, Scottish Government

Dhruv is a User Research Lead, and the Head of profession for User Research within the Scottish Government. Prior to joining the Civil Services, Dhruv was busy shuttling between Newcastle and Manchester working at the National Innovation Centre for Ageing (NICA), whilst at the same time finishing up his PhD in Digital Innovation. Dhruv completed his PhD from Lancaster University's HighWire centre for doctoral training and his thesis focussed on reducing later-life loneliness using social innovation and design research. Previously, Dhruv has led design research teams in the Asia Pacific (APAC) region and parts of Africa within the telecom sector.