March 12th 2020 | Dynamic Earth, Edinburgh

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Speakers

Sian Kimber, Head of Strategy and Engagement for Smarter Ways of Working Programme, HMRC

Sian is a recognised expert in using agile and innovative methods to deliver culture change in the largest public sector organisations. She won the Cabinet Office award for 'Culture and People' for delivering an adaptive workforce for the intellectual Property Office, before moving on to head up Culture and Wellbeing for the Office for National Statistics. Sian is currently deputy programme director for the HMRC Smarter Working Programme with accountability for transforming the working practices of 60k colleagues, based in all regions of the UK, and across 24 of the government professions.

Pennie Taylor, Journalist and Broadcaster

Pennie Taylor is an award-winning freelance journalist and broadcaster. BBC Scotland’s first Health Correspondent, she has also worked on the newsdesks of a number of national newspapers.

Pennie is a passionate advocate of the greater use of digital technologies by public sector and third sector organisations for the benefit of staff, citizens and service users.

A former Head of Communications for the-then Lothian University Hospitals NHS Trust, where she worked between 2000 and 2002, Pennie has inside knowledge of how the public sector works. This gives her a uniquely informed perspective from which to approach and stimulate debate.

Fiona McKie, Head of Land Register Completion // SRO for RoS Workplace

Fiona McKie is Head of Land Register Completion as well as being senior responsible owner of a large scale project transforming Registers of Scotland (RoS) into a smart working organisation.

Through the initial phase of delivering RoS’ awarding-winning Glasgow office, to the current delivery plan of the Edinburgh head office, Fiona and her project team the team are delivering benefits and opening up opportunities across the organisation. The three key smart working aspects of space, technology and people are at the heart of this ongoing transformation.

Fiona has more than 14 years of experience working in communications, stakeholder engagement, digital transformation and innovation. In previous roles she has worked for the NHS and Scottish Government and was also part of the Organising Committee for the Glasgow 2014 Commonwealth Games. She holds an MBA from University of Glasgow and is still actively engaged with the university’s Adam Smith Business School as a mentor and dissertation supervisor.  

Registers of Scotland is the public body responsible for compiling and maintaining registers relating to property and other legal documents in Scotland. It records and safeguards the rights of the individual while providing open access to information on the registers.

George Ford, Smart Working Project Manager, Defence Infrastructure Organisation, Ministry of Defence

George Ford is a Smart Working Project Manager in the Defence Infrastructure Organisation. George has been part of the smarter working programme since it began in 2017 and along with his smarter working team, has been responsible for implementing new, smarter environments to over 1500 staff across 7 locations to date, as well as providing the required cultural change support activities across the Organisation. The work George and his team have delivered was recognised at the 2019 Civil Service Awards, which saw DIO win an award for corporate leadership. The award acknowledged the significant support that the programme has had from senior leadership to help drive and release the change activity.

Nolan Bennett, Programme Director, North Lincolnshire Council

Nolan is a Programme Director at North Lincolnshire Council.  With over 25 years of experience across a broad range of areas in the public sector, he currently develops and leads major change programmes.

Nolan is passionate about what he does and the success his organisation has achieved.  Recently, Nolan’s role in his council’s national award winning WorkWell programme has delivered a range of ‘hard’ benefits.  More significantly, this has enabled a significant cultural change, optimising the relationship between leadership, space, infrastructure and ways of working.

Nolan believes that leadership, effectively managing change and keeping people at the centre of everything is key to achieving success.

Victoria Nowell, Smart Working Manager, Dept for Digital, Culture, Media and Sport

Victoria is the Smart Working Manager in the Department for Digital, Culture, Media and Sports – one of the most diverse and exciting departments in Whitehall. She was part of a very small team who has been responsible for changing not only the DCMS working environment but also introducing exciting new Smart Working practices and training. Their work was recognised by winning the national 2019 Smart Working Workplace award.

Bridget Workman, CEO, The Changing Work Company

Bridget leads The Changing Work Company offering tailored training and consultancy at the intersection of smart working and change management. She is a world expert on smart working and for over 20 years she has been at the forefront of developing smart working principles and practice for the UK Government.

Her clients include international public and private sectors. Projects include delivering the Smart Working Changemaker training programme for DCMS – currently in its third iteration, a review of the Scottish Government’s Smarter Workplaces change programme and creation of an office design guide to support agile working in a major UK company.


She is an author and creator of seminal publications Working without Walls, Working beyond Walls and the UK Government’s State of the Estate Reports, and she guided development of the PAS 3000:2015 Code of Practice on Smart Working and the ‘Look and Feel’ Blueprint for Government Hubs. She is a sought-after speaker at conferences and seminars worldwide.

Jill Pritchard, Occupational Therapist & Business Change Consultant

Occupational Therapist and Business Change Consultant

Jill Pritchard is an experienced change leader, facilitator and trainer. She is currently working with The Changing Work Company delivering the ChangeMaker Programme in a large UK Government Department. She also works within Scottish Government supporting change management in relation to their Smarter Working Programme and has provided business change input to similar programmes in Transport Scotland and with the Housing Regulator. Prior to this she worked with two Local Authorities on the roll out of mobile and flexible working and office rationalisation.

Jill is also an Occupational Therapist specialising in Housing issues and supporting improvements in the delivery of adaptations and housing interventions at operational and strategic levels within Health & Social Care Integration.

Paul Reid, CEO and Founder, Trickle

Paul started his career as software engineer, before launching a market-leading software business that became well known for being a great place to work, with a real focus on putting its people first. The culture that Paul and his team rooted in the business was key to its success, including repeatedly winning tenders against globally recognised brands with 1000x more staff.

Paul's business was acquired by a FTSE50 organisation after 15 years, and the subsequent integration of the company into an organisation of 70,000 people was a lesson in how crucial company culture is in the success of an organisation, and the wellbeing of the people who make it what it is.

From that experience, Trickle was born, and Paul's focus is now firmly fixed on helping organisations to engage on what really matters to their people.

Nicole Carter, Director, CarterJohnstone Consulting

Nicole believes that enabling the best possible employee experience through the smart working strands of people, technology and culture leads to greater organisational productivity, improved individual wellbeing and a healthier society.

She has a track record of delivering user-focused intranets and digital workplace apps which make it easier for people to do their jobs - from wherever they can get connected.

After leading on the successful delivery of the new Scottish Fire and Rescue Service’s intranet, she helped the Scottish Government rationalise their 50,000 pages of verbose content into something usable and useful. This new digital workplace core led to supporting the business and cultural change behind the roll out of a case management system to over 14000 employees.

As an independent consultant with a background in project management for change, digital workplace strategy and governance, content strategy, stakeholder engagement and product design, Nicole enjoys the challenge of helping people to actually achieve something rather than just dream about it…

Alison McBride, Strategic People & Change, West Dunbartonshire Council

Strategic People & Change, West Dunbartonshire Council

After approx. 30 years in various central government departments, I joined West Dunbartonshire Council 5 years ago.  My current role is the Strategic People & Change manager and I cover HR, OD & Change, H&S and I am the Digital lead. The 5 years I have been with WDC have been the most enjoyable and rewarding yet! Over this time I have been involved in contributing to a change management approach which has achieved national recognition. This approach contributed to the development of our Workplace of the Future and underpinned the cultural transition towards a modern and flexible workplace. Always to keen to share and collaborate and have been doing this with SFT, Digital Office, Improvement Service, CivTech and many others. 

Kirsty Laing, Workplace Consultant, Transport Scotland

Workplace Design and Change management consultant with extensive experience working within both public and private sectors. Forward thinking, Empathetic, Perceptive and Inquisitive with an evangelical enthusiasm for staff engagement. Designing offices with end user involvement throughout, creating an environment that truly works for the business AND the people who work there. A Google #IAMREMARKABLE trainer, a mindfulness teacher, Mental health advocate and Wellness at work specialist.

Lorraine Macleod, Strategic Change Leader – Worksmart/WorkSPACE, Aberdeenshire Council

Lead officer for the Change Team at Aberdeenshire Council, Lorraine Macleod has held a key change management role in the Office Space Strategy programme since 2011. This programme has created new offices and work environments that reflect changing working practices, flexible working, new technology and have increased collaborative working opportunities across services and with other public sector organisations. Lorraine facilitates the project management and culture change across all projects within the Office Space Strategy. 

Lisa Gallagher, Co-Director, Family Friendly Working Scotland

Co-Director, Family Friendly Working Scotland 

Lisa co-leads Family Friendly Working Scotland. She has been Director of the International Network of Street Papers, Impact Arts and activpayroll.

Lisa is a Fellow of the Saltire Foundation for Entrepreneurship and has a degree in Russian and History and a Masters in Economic Development. She has previously served as a board member of The Homeless World Cup and was previously Vice-Chair of NIDOS- Network of International Development Organisations Scotland.

Lisa is passionate about flexible and family-friendly working which benefits families, business and the economy. She has three wee boys aged four and under.